SHOP DONATIONS
What we gratefully accept:
We welcome good quality, clean and saleable donations, including:
Furniture and homeware
• Sofas, chairs, tables and other household furniture
• Kitchenware, cookware, crockery and glassware
• Pictures, mirrors, ornaments and decorative items
• Lamps and other household accessories
Clothing and accessories
• Good quality adult and childrens clothing
• Shoes and boots
• Handbags, purses and other bags
• Jewellery and accessories
• Luggage and suitcases
Electrical items
• Clean, working household electrical items*
• Lamps and small kitchen appliances
• Flat screen smart TVs
• Cameras and photographic equipment
Books and entertainment
• Books
• DVDs
• Vinyl Records
• Games and jigsaws
• Small, clean children’s toys
Sports and leisure
• Suitable sports equipment
• Exercise and fitness equipment that is clean, complete and in good working order
All donations are accepted subject to their condition, current stock levels, available space and the number of volunteers available to process them.
*We inspect and PAT test all electrical items before offering them for resale.
What we don't accept (sorry!):
Furniture & Homeware
• Bulky wall units and display cabinets
• Dark wood ‘brown’ furniture from any era
• Flat-pack furniture of any kind
• Wardrobes unless solid wood
• Upholstered items without valid fire safety labels
• Headboards unless with a bed
• Bed linen, duvets, pillows
• Curtains and blinds
Electronics & Media
• Non-smart TVs and old box-style televisions
• PCs, printers, projectors, and projector screens
• Games consoles and video recorders (VCRs)
• CDs, cassette tapes, and video tapes
• Any electrical items that are not working
Baby & Children's Items
• Baby clothes
• Large plastic toys
• Cots, travel cots, baby bouncers and childrens playpens
• Car seats and bed guard rails
Safety, Sports & Leisure
• All helmets (cycle, motorbike, or horse riding)
• Safety gear like PPE, lifejackets, and climbing ropes
• Rollerblades, roller skates, and inflatables
Clothing & Textiles
• Bridal wear
• Any item that is dirty or stained
General Items
• Food or drink items
• Mobility aids
• Ceramic tiles, paint or building materials
• Anything broken or needing repair
When do you accept donations?
We are open 9.00am to 4.30pm Monday to Saturday. The best time to bring donations is shortly after we open, when we are more likely to have the space and volunteers available to process them.
Please call before making a special journey - We would love to be able to accept everything that is offered to us when we are open, as we realise you have gone out of your way to bring it to us. BUT we do advise that if you are making a special journey, or have a large item, or a lot to donate, or are unsure if we can accept your donation(s) then please give us a call first on 01524 932125
This is only because we are a small, totally independent, standalone, shop, so sometimes we simply do not have any space left in the shop or our small sorting room, to accept any more donations, or enough volunteers to process them.
When do are you unable to accept donations?
If we have received a large number of donations and our shop and sorting room are full, you will see a sign outside explaining that we are unable to accept any more donations that day.
Please remember that we are not a big chain of shops with a central warehouse (or fancy offices somewhere), we are just a small local charity, established and run by local volunteers, who are raising funds that go directly back into OUR local community!
We only have one very small sorting room and no stockroom, so every donation must be checked, cleaned and, where necessary, PAT tested on the day it arrives, usually by only one or two volunteers. If we do not have sufficient space left or enough volunteers available to process the donations safely, we sometimes have no option but to decline them.
Our staff and volunteers find it very frustrating when we have to display this sign and turn donations away. Everyone is doing their best with the limited space and facilities available, so we would be very grateful for your understanding if we cannot accept your donations on a particular day.
Once again...
Thank you for generosity and understanding